Terms of service

1. Description of Our Site

Welcome. We are Management Core Solutions, Inc. (MCSI). We provide consumers with access to on-line resources that may include general and personalized content, administrative services, payment services, general financial services and other services we wish to provide. We provide these services through our website and may provide additional services by linking to websites of companies with which we work or companies we may find useful for our consumers. Such other websites may have their own terms of use or applicable policies and each user of the MCSI PayOnline web site or any services provided therein (MCSI Sites/Services) is bound by the terms and conditions set forth in those other web sites unless said terms conflict with those contained herein. In case of conflicting terms of use, the terms set forth herein are controlling.

2. User Agreement

The MCSI  PayOnline web site is operated by Management Core Solutions, Inc.., P.O. Box 2037 Winchester, VA 22604. The MCSI PayOnline web site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the MCSI PayOnline web site constitutes your agreement to all such terms, conditions, and notices.

3. Acceptance of Terms

MCSI provides this website to you subject to our Terms of Use (“Terms”). By using our website in any way, you agree to comply with these Terms which may be updated from time to time without notice. All Terms shall automatically be effective when they are initially posted on our website. Your continued use of this website after any changes in our Terms as posted on our website shall constitute your consent to any and all such changes. These Terms govern the use of our website by viewers and other users (“visitors”). If MCSI has entered into a separate contract with another party for placement of any content, advertising or other materials on our website, then the terms of such separate agreements govern our relationship with those third parties.

4. Access, Registration, Password and Security

At any time you provide MCSI with information on our website, you agree that all such information provided will be true, accurate, current and complete information. You also agree to promptly update any such information to keep it accurate, current and complete to the extent necessary to provide the services you have requested from our on-line services. Should you provide any information that is untrue, inaccurate or incomplete, MCSI may terminate your access to our website and refuse any and all current or future use of our website. MCSI may also suspend or terminate your access to our website should you provide any information that we have reasonable cause to believe is untrue, inaccurate or incomplete. Whenever any portion of our website requests that you register, you may also be required to choose a password and a user name for confidentiality and security purposes. When selecting a password, make sure that you select one that is not obvious to anyone who may attempt to guess your password. You may also change your password regularly as an additional precaution. You have the responsibility of maintaining the confidentiality of the password you choose and you are fully responsible for all activities that occur under your password or account identification. You must immediately notify MCSI of any unauthorized use of your password or account or any other breach of security regarding this website.
MCSI IS NOT LIABLE FOR ANY LOSS OR DAMAGE THAT YOU MAY INCUR AS THE RESULT OF SOMEONE ELSE OBTAINING AND/OR USING YOUR PASSWORD OR ACCOUNT WITH OR WITHOUT YOUR KNOWLEDGE. Also, you may not use another person’s account at any time without the written permission of the account holder.
MCSI, from time to time, will take certain precautions to secure this website or portions thereof. Therefore, some portions or areas of our website may be labeled as “secure” in accordance with standard practice in connection with use of such precautions with websites. However, MCSI makes absolutely no guarantee that use of this website is invulnerable to security breaches and MCSI makes absolutely no warranty, representation or guarantee that the use of its website is protected from all viruses, security threats or any other vulnerabilities associated with internet use.

5. Content / User Conduct – No Commercial, Unlawful or Prohibited Use

You, as a consumer or visitor, understand that you are solely and absolutely responsible for any information you post or transmit through use of this website.

You further agree to use this website only in a manner that is wholly consistent with all applicable laws and regulations. You absolutely agree that you will not use this website to solicit, distribute or otherwise disseminate or link to any unauthorized content.

Unless otherwise specified, the MCSI Sites/Services are for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the MCSI Sites/Services.

As a condition of your use of the MCSI Sites/Services, you will not use the MCSI Sites/Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the MCSI Sites/Services in any manner that could damage, disable, overburden, or impair any MCSI Sites/Services (or the networks) connected to any MCSI Sites/Services or interfere with any other party’s use. You may not attempt to gain unauthorized access to any MCSI Sites/Services, other accounts, computer systems or networks connected to any MCSI Sites/Services, through any means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the MCSI Sites/Services.

The MCSI Sites/Services may contain payment services and/or other message or communication facilities designed to enable you to communicate with MCSI (collectively, “MCSI Communication Services”). You agree to use the MCSI Communication Services only to post, send and receive messages and material that are proper and, when applicable, related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using an MCSI Communication Services, you will not:

1.     Use the MCSI Communication Services in connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming or any duplicative or unsolicited messages (commercial or otherwise).

2.     Violate the legal rights of others.

3.     Use any material or information, including images or photographs, which is made available through the MCSI Sites/Services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party.

4.     Harvest or otherwise collect information about others, including e-mail addresses.

5.     Violate any applicable laws or regulations.

6.     Create a false identity for the purpose of misleading others.

MCSI has no obligation to monitor the MCSI Communication Services. However, MCSI reserves the right to review materials posted to an MCSI Communication Service and to remove any materials in its sole discretion. MCSI reserves the right to terminate your access to any or all of the Communication Services at any time, without notice, for any reason whatsoever. MCSI reserves the right at all times to disclose any information as MCSI deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in MCSI’ sole discretion.

6. Links to Third Party Sites

The MCSI Sites/Services may contain images of and links to third party web sites (“Linked Sites”). The Linked Sites are not under the control of MCSI and MCSI is not responsible for the contents of any Linked Site, or any changes or updates to a Linked Site. MCSI is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by MCSI of the site or any association with its operators. You are responsible for viewing and abiding by the privacy statements and terms of use posted at the Linked Sites. Any dealings with third parties included within the MCSI Sites/Services and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and the other third party.

7. Liability Disclaimer

The information, software, products, and services included in or available through the MCSI Sites/Services may include inaccuracies or typographical errors. Changes are periodically made to the MCSI Sites/Services and to the information therein. MCSI may make improvements and/or changes in the MCSI Sites/Services at any time. Advice received via the MCSI Sites/Services should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation. MCSI makes no representations about the suitability, reliability, availability, timeliness, lack of viruses or other harmful components and accuracy of the information, software, products, services and related graphics contained within the MCSI Sites/Services for any purpose. All such information, software, products, services and related graphics are provided “as is” without warranty of any kind. MCSI hereby disclaims all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties and conditions of merchantability, fitness for a particular purpose, workmanlike effort, title and non-infringement.

You specifically agree that MCSI shall not be responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or received, or any transactions entered into through a MCSI Sites/Services. You specifically agree that MCSI is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another’s rights, including intellectual property rights. You specifically agree that MCSI is not responsible for any content sent using and/or included in a MCSI Sites/Services by any third party. In no event shall MCSI be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the MCSI Sites/Services, with the delay or inability to use the MCSI Sites/Services or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the MCSI Sites/Services, or otherwise arising out of the use of the MCSI Sites/Services, whether based on contract, tort, negligence, strict liability or otherwise, even if MCSI or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the MCSI Sites/Services, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the MCSI Sites/Services. MCSI makes no warranty that any MCSI service will be uninterrupted, timely, secure or error-free.

8. Termination/Access Restriction

MCSI reserves the right to terminate your access to any or all MCSI Sites/Services and the related services or any portion thereof at any time, without notice. MCSI may also terminate or suspend your access to MCSI Sites/Services(s) for inactivity, which is defined as failing to log into a particular service for a period of ninety (90) days or more, as determined by MCSI. Upon termination of the MCSI Sites/Services, your right to use the MCSI Sites/Services immediately ceases.

9. General

This agreement is governed by the laws of the State of Virginia, U.S.A. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Winchester County, Virginia, U.S.A. in all disputes arising out of or relating to the use of the MCSI Sites/Services. You agree that no joint venture, partnership, employment, or agency relationship exists between you and MCSI as a result of this agreement or use of the MCSI Sites/Services. You agree to indemnify and hold MCSI, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim, demand, or damage, including reasonable attorneys’ fees, asserted by any third party due to or arising out of your use of or conduct on the MCSI Sites/Services. MCSI’ performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of MCSI’ right to comply with governmental, court and law enforcement requests or requirements relating to your use of the MCSI Sites/Services or information provided to or gathered by MCSI with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimer and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and MCSI with respect to the MCSI Sites/Services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and MCSI with respect to the MCSI Sites/Services. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

10. Additional Terms

You represent and warrant that: (1) you are at least 18 years of age or the age required or allowed under applicable law for making a legal and binding contract; (2) all information that you submit is true and accurate; and (3) you are an individual (or in the case of an entity, an agent of the entity) authorized to use the designated Payment Method. You agree to pay for all charges (including charges by other persons) and to comply with your responsibilities and obligations as stated in this agreement. If you are an agent of an entity user, you represent and warrant that you are duly authorized to legally bind the entity to all terms and conditions of this agreement and that you have made the entity aware of them. MCSI may: (1) generate print copies of its electronic records and introduce them in evidence as original documents; and (2) prove your agreement or consent in any manner, including without limitation, by showing that a procedure existed by which you must have provided consent or engaged in conduct to obtain the applicable services.

11. Consumer Disclosures and Consents for Electronic Information

All information that MCSI is required by law to send to you regarding the subscriptions, services and other items provided to you under this agreement, including any billing and payment information (collectively referred to as “required information”), and any other information provided to you from MCSI, may be provided to you in electronic form. MCSI may provide all required information to you in electronic form either: (1) via e-mail at the e-mail address you specify during your sign-up for services or other items under this agreement; (2) by access to a MCSI web site that will be designated in an e-mail notice sent to you at the time the information is available; or, (3) to the extent permissible by law, by access to a MCSI web site that will be generally designated in advance for such purpose.

12. Requesting Copies of Records

MCSI is not responsible for keeping records previously provided to you in electronic form by MCSI. However, MCSI may provide you the requested information, if available, in other forms. MCSI may charge a reasonable fee for providing such information.

13. Consent to Receive Information in Electronic Form

You agree that by accepting the terms of service in this agreement, you consent to receive requested information and confirm that your telephone and/or computer satisfies the hardware and software requirements for receiving, accessing, displaying, printing, and storing copies of such required information, and you confirm that you have provided MCSI a current telephone or email address for receiving required information. You agree and consent to receive all information provided by MCSI by text messages, emails and virtual agent communications. You have the option to opt out of receiving text messages, emails or virtual agent communications by following the instructions provided in the communication or by contacting MCSI customer support by writing to MCSI at the address provided on the “contact us” page of this web site. If you withdraw this consent, MCSI may terminate any services or other items provided to you under this agreement.

Management Core Solutions, Inc.is a debt collection agency. This is an attempt to collect a debt, by a debt collector, and any information obtained will be used for that purpose. Calls to and from MCSI may be monitored and/or recorded.

Management Core Solutions, Inc.does not provide any language access services other than English. All debt collection attempts and communications from MCSI collectors, managers and personnel will be conducted in English only. Consumers may not obtain from MCSI or our debt collectors a translation of any communication into a language other than English. MCSI does not provide the option for consumers to speak with a multilingual company representative. MCSI does not provide the option for consumers to receive collection letters in their preferred language, other than English.

A translation and description of commonly-used debt collection terms is available in multiple languages on New York City’s Department of Consumer Affairs’ website, www.nyc.gov/dca.

REFUND POLICY

REFUND POLICY If you have made an error in payment or wish to cancel a payment; or to request a refund of a processed payment, please call our office at (540)535-9001 to speak to a representative. Refunds will be processed after our investigation is complete.